Custom visual will not refresh on dashboard

[mdoll]

 Hello,

I have a Custom Visual I downloaded from the Power BI website.  IT will not refresh the dashboard tiles.  I am pretty sure it was refreshing.  When I unpin the tile and pin it...it does update with what the report has.

If I go to manually refresh dashboard tile....it does nothing.

Any suggestions?

[v-viig]

Hello @mdoll,

Does dashboard refreshing work well for you? Could you pleasse clarify which custom visual you use?

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

[ajyendra24]

Hi @mdoll ,

Does this issue resolved? if not the reason for this is When you manually refresh the databoard through Refresh button . IT will only refresh the dashboard with the old dataSet present in Cache. 

If you are using Powerbi directquery

https://www.credera.com/blog/technology-solutions/power-bi-directquery-automatically-refresh-less-th...

also using web content or embedded PowerApps inside a Power BI report can show online content and there’s also real-time reports in PowerBi (https://docs.microsoft.com/en-us/power-bi/service-real-time-streaming)

Thanks

Ajyendra