fail to open notebook running logs in Fabric

[kangwen1]

when I tried to open the running log of notebook  by clicking an instance of "View all runs" , I got an error ”The item does not exist or you do not have access to it“

[kangwen1]

[object Response] [https://2f26b9917e5a4138879b335b575b7087.pbidedicated.windows.net/webapi/capacities/2F26B991-7E5A-41...]

[kangwen1]

{
"code": "Unauthorized",
"subCode": 1,
"message": "Authentication failed for all authenticators",
"timeStamp": "2024-07-25T03:29:14.1730193Z",
"httpStatusCode": 401,
"hresult": -2147467259,
"details": [
{
"code": "RootActivityId",
"message": "d08a1ee3-6b01-4f45-865d-d7c72d9a242d"
}
]
}

[Anonymous]

Hi @kangwen1 ,

The error message indicates a problem with your current authentication credentials.

You can try the following steps:

• Try clearing your browser cache and cookies and re-authenticating.
• If your credentials have recently changed, make sure you are using updated credentials. Double-check for any errors in your username and password.

I can't reproduce your problem, so I'm wondering if this issue is recent? Did it work fine before? If it worked fine before, did you do anything to change it.

Best Regards,
Yang
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

[kangwen1]

it's ok before but no credential modification recently

[Anonymous]

Hi @kangwen1 ,

This is really frustrating. Please try the following steps:

• Clear your browser cache and cookies, then re-authenticate.
• Sign out and then sign in your Fabric account.

I hope one of these steps helps to resolve the issue! If you have any other questions please feel free to contact me.

Best Regards,
Yang
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!