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SebCout
New Contributor II

problems with dataflow Gen2

Since today i'm can't open a Dataflow Gen2, my colleagues can however. 

I've try on edge, chrome.  I clear the browsers cache and still the dataflow can't be open. Any idea to solve this ?

1 ACCEPTED SOLUTION
v-sshirivolu
Honored Contributor

Hi @SebCout ,
Please consider the following steps :

  • Sign out and sign back in to refresh your authentication tokens.
  • Try InPrivate/Incognito mode to rule out any cached sessions or browser extensions affecting the Dataflow UI.
  • Check your Workspace Access to confirm you have at least Contributor or Admin rights, as changes to your role may impact access.
  • Test on another machine or browser profile to determine if the issue is specific to your current setup.
  • Clear site storage by navigating to Settings - Privacy and security - Site settings in Edge or Chrome, searching for fabric.microsoft.com (or the Power BI domain), and clearing local storage and cookies.
  • Review tenant policies to ensure no recent changes require you to re-register or update your authentication.

If the issue persists, please ask your Fabric admin to check the Audit logs for any potential access blocks on your account.

View solution in original post

6 REPLIES 6
lbendlin
Esteemed Contributor III

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .

v-sshirivolu
Honored Contributor

Hi @SebCout ,
Please consider the following steps :

  • Sign out and sign back in to refresh your authentication tokens.
  • Try InPrivate/Incognito mode to rule out any cached sessions or browser extensions affecting the Dataflow UI.
  • Check your Workspace Access to confirm you have at least Contributor or Admin rights, as changes to your role may impact access.
  • Test on another machine or browser profile to determine if the issue is specific to your current setup.
  • Clear site storage by navigating to Settings - Privacy and security - Site settings in Edge or Chrome, searching for fabric.microsoft.com (or the Power BI domain), and clearing local storage and cookies.
  • Review tenant policies to ensure no recent changes require you to re-register or update your authentication.

If the issue persists, please ask your Fabric admin to check the Audit logs for any potential access blocks on your account.

Hi @SebCout ,

I hope the information provided above assists you in resolving the issue. If you have any additional questions or concerns, please do not hesitate to contact us. We are here to support you and will be happy to help with any further assistance you may need.

 

Hi @SebCout ,
I hope the above details help you fix the issue. If you still have any questions or need more help, feel free to reach out. We’re always here to support you

 

 

Hi @SebCout ,
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions

spaceman127
Contributor II

Hi @SebCout ,

It would also be interesting to know if you get an error message when you try to open Dataflow Gen2.

Give us more Information.

 

Best regards

 

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