Power BI Desktop WebView2 crash

[Anonymous]

Power BI is experiencing a problem with WebView2. We need your help to understand and fix this issue. If you are willing to help out, please contact us at pbidesktopwebview2issues@service.microsoft.com

[Melotto]

It has been over a year since this problem started to happen and Microsoft doesnt have a solution yet?

[ashishpal]

@ Hi Team ,

Once I click on refresh button below error recived ,plz help 

Power BI Desktop WebView2 crash

[datrived]

Webview2 is not working in PowerBI community due to which i can't apply changes in the project.

[Bhasker]

@Anonymous , I used text analytics in power query to score the sentiments and after that I am unable to load the data to power bi desktop and getting webview 2 error everytime when I try to apply changes.

[robasp]

Hi everyone.

I had the same problem, Power BI desktop (and Edge) were crashing time and time again. This happened just all of the sudden, it had been working perfectly before but now it started crashing and that pop up appeard "There's a problem with WebView2".

Felt like I tried everything but then I realized that I recently installed an Citrix app/client for work and that application were runnning in the background all the time apparently. I uninstalled it and now everything is working just fine again. 

[DouweMeer]

I just got hit with this. 

I presume it was caused because I accidentally forgot to apply a filter on a very big measure while also refresh a large dataset basically making my computer run out of memory. Or so I presume. First thing I noticed something was odd was when Teams said it has a glitch and needed to restart. Then Chrome died and all my windows reorganized on different screens (got 3 screens). Power BI was "running", thought it was frozen just like the query that was running. 

Once I force closed Power BI through taskmanager, I got hit with a pop-up to get in touch. Which I ignored, obviously, but then it threw up 3 more pop-ups with the same message so I was "fine, okay, I'll go to that page". Now my screen is just black on the screen where it used to be so I think I need another force close or something to kill it eventually.  

[mike_honey]

Just got hit with this (again), so turning it off on all my machines (again).

It's been kind of incredible and quite disturbing to watch the catastrophic issue with this fundamental feature roll on for 14 months now. My fear is that one day a gung-ho PM will just go: "You know what, I say it's ready! Oorah!".  Pushing this feature out of Preview would foist it on the millions of users of Power BI Desktop, soon affecting the many more millions of consumers of Power BI content, including the public relying on critical government healthcare data.

In the meantime, y'all have lost another few data points in your instrumentation - does it look like this issue is going away yet?

[Samuel_159]

I am having this issue as well.

[Nahum]

Just experienced this crash. It happened when I was trying to restart the computer, and had to stop that process to close outlook. PowerBi had crashed with a popup message that brought me here.

Nothing serious. I have to restart the computer anyways, and was done with PowerBi at the time. I'll be back if the issue pops up after the restart.

[amutumula]

My dashboard is not updating all data present